Job Description
Provide attentive, professional service to guests from greeting to checkout at PJ Lobster House.
Build a Career in Hospitality at PJ Lobster House
PJ Lobster House is looking for an experienced, professional server who is passionate about hospitality and takes pride in creating exceptional dining experiences. This is more than simply taking orders and delivering food—our servers are responsible for guiding guests through every step of their visit while working closely with the entire restaurant team to deliver the level of service our guests have come to expect.
We are looking for dependable professionals who enjoy working in a fast-paced environment, communicate well with both guests and coworkers, and understand that great restaurants are built through teamwork.
This is a year-round opportunity with consistent scheduling, opportunities for growth, and the chance to build a long-term career with one of Long Island's most established family-owned seafood restaurants.
What You'll Do
- Welcome every guest with a friendly, professional attitude.
- Guide guests through our menu, daily specials, and seafood selections.
- Recommend appetizers, entrees, desserts, wine, beer, cocktails, and specialty beverages.
- Accurately enter food and beverage orders into our POS system.
- Deliver food and beverages promptly. Our servers deliver their own food—there are no dedicated food runners.
- Monitor tables throughout the meal to ensure exceptional guest satisfaction.
- Answer restaurant telephones professionally.
- Take accurate takeout orders.
- Assist guests with reservations when needed.
- Work closely with hosts, bartenders, bussers, kitchen staff, and managers.
- Help bus and reset tables during busy periods.
- Complete opening, closing, and side work.
- Maintain a clean, organized, and professional dining room.
What Makes Someone Successful Here
The best servers at PJ Lobster House are dependable, positive, professional, and team-oriented. They communicate well, stay calm during busy shifts, take pride in their appearance, and genuinely enjoy taking care of people.
We're looking for someone who wants to become part of our team—not someone who's simply looking for their next serving job.
Requirements
- Minimum 1 year of full-service restaurant serving experience required.
- Must have excellent customer service and communication skills.
- Must possess working knowledge of beer, wine, spirits, and classic cocktails in order to confidently guide guests and make recommendations.
- Must be comfortable working in a fast-paced, high-volume restaurant.
- Must work well as part of a team and be willing to help wherever needed.
- Servers are responsible for delivering their own food. We do not utilize dedicated food runners.
- During slower seasons, servers are responsible for bussing and resetting their own tables.
- Must be comfortable answering restaurant telephones and taking takeout orders.
- Must maintain a clean, organized, and professional work area throughout every shift.
- Must be dependable with excellent attendance and punctuality.
- Must be available to work nights, weekends, and holidays.
- Must be able to stand and walk for extended periods.
- Must be able to safely lift and carry trays weighing up to 30 pounds.
- Every team member is expected to contribute to the overall success of the restaurant by assisting coworkers whenever needed.
- Must be authorized to work in the United States.
Build Your Career at PJ Lobster House
For more than 30 years, PJ Lobster House has proudly served the Port Jefferson and Long Island community as a family-owned seafood restaurant and fish market. Our reputation has been built on fresh, high-quality food, exceptional hospitality, and, most importantly, the outstanding people who make it all possible every day.
We believe great businesses are built by great teams—not constant hiring. That's why we're looking for dependable, hardworking individuals who want more than just another restaurant job. We invest in people who take pride in their work, enjoy being part of a team, and are looking for a place where they can build a long-term career.
Unlike many restaurants that significantly reduce staff or cut hours during the off-season, our goal is to retain great employees year-round. While business levels naturally fluctuate throughout the year, we work hard to provide consistent hours and stable employment because we know our employees depend on their jobs just as much as we depend on them.
We also believe that a career should help build your future. That's why we offer a 401(k) retirement plan, giving eligible employees the opportunity to invest in their future while building a long-term career with our company.
One of the things our employees value most is consistency. Whenever possible, we provide set schedules so you know when you're working and can better plan your life outside of work. We believe predictable schedules create a healthier work-life balance and help our team succeed both professionally and personally.
Whether you work in our dining room, kitchen, or seafood market, you'll become part of a team that values professionalism, respect, accountability, reliability, and helping one another succeed. Every position plays an important role, and every team member contributes to the experience our guests have come to expect for more than three decades.
If you're looking for a fast-paced workplace where your work is appreciated, your teammates support one another, opportunities are earned through hard work and dependability, and you're encouraged to build a long-term career, we'd love to meet you.
Why Work at PJ Lobster House?
- Family-owned and operated for more than 30 years
- Year-round employment with a commitment to providing steady hours whenever possible
- Consistent set schedules to help you balance work and personal life
- 401(k) retirement plan because we believe in helping our employees invest in their future
- Opportunities for advancement and cross-training
- Professional, respectful, team-oriented culture
- Employee dining discounts
- Managers who work alongside their teams
- High standards with supportive leadership
- Fast-paced environment where no two days are the same
- Build a career—not just another restaurant job
Our Core Values
At PJ Lobster House, every member of our team is expected to uphold the values that have guided our business for more than 30 years:
Dependability
We do what we say we're going to do. Our teammates and our guests rely on us every day.
Teamwork
We support one another, communicate openly, and understand that great restaurants succeed when everyone works together.
Hospitality
Every guest deserves a welcoming, friendly, and memorable experience from the moment they walk through our doors.
Professionalism
We take pride in our work, our appearance, our attitude, and our commitment to maintaining the high standards our guests expect.
Welcome every guest with a friendly, professional attitude., Guide guests through our menu, daily specials, and seafood selections., Recommend appetizers, entrees, desserts, wine, beer, cocktails, and specialty beverages., Accurately enter food and beverage orders into our POS system., Deliver food and beverages promptly.