Office Assistant Practice Based
Job Description
Manage front-desk operations and streamline patient check-in and scheduling processes
Office Assistant Practice Based
Facilitates medical record requests accurately and timely. Assists with daily closing procedures. Other duties as assigned Greets and directs patients in a friendly, welcoming, and timely manner. Demonstrates knowledge of department policies and procedures to assist patients appropriately. Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call. Consistently responds to patient requests in a timely and professional manner. Collects required documents such as insurance cards and photo IDs for encounters. Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate. Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely. Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status. Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy. Establishes patient payment plans as required by department policy. Processes patient referrals accurately and timely.
Education: High School Grad or Equiv [Required]
Work Experience: 1+ years related experience [Preferred]
Pay Range: $15.14 – $24.21
Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Facilitates medical record requests accurately and timely, Greets and directs patients in a friendly, welcoming, and timely manner, Answers the telephone and handles calls in a timely and friendly manner, including documentation, Schedules and confirms patient appointments prior to the appointment date to reduce no-shows, Collects copays, deposits, deductibles, and other payments at the time of service
