Area Customer Service Coordinator
Job Description
Coordinate and manage front-desk reception and mailroom operations across multiple client sites in New York.
Area Customer Service Coordinator
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Location: New York, NY Midtown & Downtown New York City (Multiple Client Sites) 03+Months Temp-to-Hire Schedule: (Shift varies: 7–4, 8–5, or 9–6)
Key Responsibilities
- Provide reception, mailroom, print production, hospitality, and office services support across multiple client locations.
- Operate mailroom by receiving, sorting, distributing, and processing incoming and outgoing mail and packages.
- Perform print production tasks, including printing, copying, scanning, assembling, binding, and finishing documents.
- Maintain printers and copiers by replenishing toner and paper, clearing paper jams, and reporting equipment issues.
- Greet visitors, answer and transfer phone calls, and provide exceptional customer service.
- Schedule conference rooms using Microsoft Outlook or other scheduling applications.
- Communicate professionally with clients and staff via Microsoft Outlook, Microsoft Teams, phone, and in person.
- Set up and break down conference rooms for meetings and events.
- Stock kitchen supplies and maintain cleanliness and organization of kitchens, conference rooms, and common office areas.
- Complete administrative and office support tasks as assigned while maintaining a high level of professionalism.
- Adapt quickly to changing work locations, priorities, and daily assignments.
Required Qualifications
- Strong customer service and interpersonal skills.
- Reliable, dependable, and adaptable to changing work locations.
- Excellent communication and organizational skills.
- Strong attention to detail and professional demeanor.
- Proficiency with Microsoft 365 (Outlook, Teams, Word, Excel).
- General computer and office equipment experience.
- Experience in Print Production, Mailroom Operations, Reception, Hospitality, or Office Services.
- Previous experience in a Law Firm or professional corporate office environment is preferred.
Benefits Upon Permanent Hire
- Additional $260 monthly stipend.
- Medical, Dental, Vision Insurance.
- 401(k) Retirement Plan.
- Employee Discount Programs.
- Recognition & Reward Programs.
- Career Growth and Promotional Opportunities.
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Provide reception, mailroom, print production, hospitality, and office services support across multiple client locations, Operate mailroom by receiving, sorting, distributing, and processing incoming and outgoing mail and packages, Perform print production tasks, including printing, copying, scanning, assembling, binding, and finishing documents, Greet visitors, answer and transfer phone calls, and provide exceptional customer service, Schedule conference rooms using Microsoft Outlook or other scheduling applications
