Patient Services Specialist (Front Office Receptionist)
Job Description
Coordinate front desk activities to ensure smooth patient flow and accurate records.
Patient Service Specialist
As our highly visible Patient Service Specialist, you'll be patient's first touch and are responsible for gathering important information for their visit and providing an exceptional patient experience.
Responsibilities:
- Greeting patients and visitors warmly in person or by telephone
- Checking patients in and out
- Scheduling clinic and surgical appointments to include all pre-operative and post-operative appointments
- Reviewing all paperwork with patients; consents for procedures
- Verifying insurance and collecting payments
- Maintaining patient medical records
Qualifications:
- High School Diploma or GED required
- Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment
- Excellent verbal and written communication skills
- Medical Front Desk experience preferred
- Flexible schedule
- Dedicated to creating a quality patient experience
Benefits & Perks:
Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!
Greet patients and visitors in person or by telephone, Check patients in and out, Schedule clinic and surgical appointments including pre-operative and post-operative, Review paperwork with patients and obtain consents for procedures, Verify insurance and collect payments
