Job Description
Provide remote customer support and back-office assistance to maintain seamless service.
Freelancer In Customer Support
We are looking for a freelancer in the customer support area for administrative and telephone tasks.
Tasks
- Processing of customer emails via ticket system
- Care and follow-up of existing customers
- Telephone support
- Processing of customer files
Qualification
- German as mother tongue
- PC knowledge (basic)
- Fully equipped home office (desk, chair, internet, laptop or PC, noise-cancelling headset)
- Motivation and willingness to perform
- High-speed internet connection
Benefits
- Attractive monthly salary (1,200.00€)
- 100% home office
- Working hours between 08:00 – 17:00 (German time)
- Maximum 40h from Monday to Friday (weekends free)
- 20 vacation days + all German public holidays off
- Regular coaching in various areas
- If you like to work in a young, dynamic team, you are in the right place with us.
Bearbeitung von Kundenmails via Ticketsystem, Telefonischer Support, Bearbeitung von Kundenakten, Kundenbetreuung im administrativen Bereich, Administrative Aufgaben im Backoffice