Mitarbeiter Backoffice & Kundenservice (m/w/d) | Remote | 1.200,00 € monatlich

July 16, 2026
$1200
contract

Job Description

Unterstütze im Remote-Backoffice und verbessere den Kundenservice und ticketbasierte Supportprozesse

Freelancer In Customer Support

We are looking for a freelancer in the customer support area for administrative and telephone tasks.

Tasks

  • Processing of customer emails via ticket system
  • Care and follow-up of existing customers
  • Telephone support
  • Processing of customer files

Qualification

  • German as mother tongue
  • PC knowledge (basic)
  • Fully equipped home office (desk, chair, internet, laptop or PC, noise-cancelling headset)
  • Motivation and willingness to perform
  • High-speed internet connection

Benefits

  • Attractive monthly salary (1,200.00€)
  • 100% home office
  • Working hours between 08:00 – 17:00 (German time)
  • Maximum 40h from Monday to Friday (weekends off)
  • 20 vacation days + all German public holidays off
  • Regular coaching in various areas
  • If you like to work in a young, dynamic team, you are in the right place with us.

Bearbeiten von Kundenanfragen per Ticketsystem, Pflege und Nachverfolgung von Bestandskunden, Telefonischer Kundensupport auf Deutsch, Bearbeitung von Kundenakten, Unterstützung im Backoffice-Umfeld