Patient Registrar – Breast Center – Fulltime

Job Title

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values – integrity, patient-centered, respect, accountability, and compassion – must guide what we do, as individuals and professionals, every day.

Responsibilities

• Customer Service – Creates a patient/family, physician and employee experience that exemplifies caring, understanding, efficiency and overall quality of service. Demonstrates the ability to balance customer service with the financial needs of the hospital.
• Computer Knowledge – Maintains knowledge of current computer systems, for example those used in registration, scheduling, accounts receivable, patient care, patient tracking and web based on-line eligibility systems.
• Registration Functions – Exhibits a thorough understanding of various insurance carrier/verification guidelines and knowledge of third party payor policies. Stays abreast of insurance changes as they affect the verification and processing of accounts. Takes appropriate actions to address problems when identified.
• Chart Preparation – Ensures the timely generation and distribution of documents as required by departmental procedure to ensure timely processing of the patient's medical record.
• Patient Scheduling: Schedules patient appointments.

Qualifications

Education: High School graduate with demonstrated continuing education at a college level program or equivalent experience. Associate or Bachelor's Degree preferred.

Experience: One or two years experience in a hospital Admitting/ED Registration Department with emphasis on registration, third party insurance verification and financial clearance dealing with all aspects of medical insurance and eligibility requirements preferred. Prior customer service experience required.

Special Skills: Excellent interpersonal skills and leadership ability. Has the ability to effectively communicate with all disciplines and all levels of customers. Strong working knowledge of PCs and related software to prepare a variety of reports. Must be able to work under constant pressure and use strong organizational skills. Must have knowledge of third party insurance, financial clearance, eligibility, billing & reimbursement, cash collection. Ability to interpret federal/state regulations and various governmental program guidelines (including free care). Demonstrates working knowledge of Medical Terminology. Bilingual (Spanish-speaking) ability is preferred.

YNHHS Requisition ID 188180