Job Description
Administer driver license examinations and manage applicant processing at the Dillon DMV
License Examiner
Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? Are you looking for a career path in public service? If so, the Department of Motor Vehicles may have a position for you as a License Examiner. The team at DMV values teamwork, commitment, and excellent customer service. Come join us and find the keys to your future!
This position is in the Dillon Department of Motor Vehicles (DMV) Branch Office in Dillon, SC. Responsibilities of a License Examiner I include:
- Administering road test examination in all of the following class vehicles:
- Class A: Any combination of vehicles with Gross Vehicle Weight Rating (GWR) of 26,001 pounds provided the GWR of vehicle being towed is in excess of 10,000 pounds.
- Class B: Any single unit vehicle with a GWR of 26,001 or more pounds, or any such towing vehicle not in excess of 10,000 pounds.
- Class C: Any single unit vehicle or combination of vehicles that does not meet the definition of A or B, but that is either designed to transport 16 or more passengers including the driver or is placarded for hazardous materials.
- Class D: Passenger vehicles and all non-commercial vehicles that do not exceed 26,000 pounds gross vehicle weight.
- Class E: Non-commercial single unit vehicles and all non-commercial vehicles that do not exceed 26,000 pounds gross vehicle weight.
- Class F: Non-commercial combination vehicles that exceed 26,000 pounds gross vehicle weight.
- Class M: Motorcycles and CDLs if in a CDL Office
- Determining applicant's physical and mental fitness and competency to safely operate motor vehicles.
- Administering written, oral and automated examinations to determine applicant's knowledge of laws and driving procedures.
- Performing pre-trip inspection on the general working condition of vehicle operated by the applicant.
- Examining, accepting, preparing, entering, and printing all documents required in issuing driver licenses, beginner permits and identification cards for all classes; original duplicate transfers, temporary and replacement vehicle registrations, license plates, permits and/or titles.
- Answers customer inquiries pertaining to driver, vehicle, and registration, titling, and insurance requirements by phone in person.
- Greets and directs customer to appropriate areas in the office.
- Collects all requirement fees and donations for the Donate Life Fund. Reconciles and prepares individual daily report and refund request documents. Computes vehicle sales taxes and makes weight adjustments to the vehicle record file.
- Receives, codes and issues receipts for surrendered license plates; boxes surrendered plates and completes pick up requests.
- Performs routine maintenance on equipment.
- Fax, mail documents, and runs errands for the branch office that may include trips to the post office and making bank deposits.
Working conditions: Road tests are conducted throughout the year in a variety of weather conditions including rain, wind, summer heat and cold winter days. Testing begins in the early morning hours and continues through the early evening hours.
Minimum requirements:
- A high school diploma and relevant experience.
- An equivalent education and relevant experience may be accepted with prior approval.
- Agency requirements:
- A high school diploma or equivalent.
- Must have a valid South Carolina driver's license and be at least 21 years of age with one year driving experience.
- Must complete a nationwide criminal background check to include finger printing.
- Before being certified to administer CDL knowledge skill tests must complete a formal CDL test examiner trainer course and examination that includes Introduction to CDL Licensing System, Overview of the CDL Tests and Knowledge Tests.
Preferred qualifications:
What's in it for you? At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. The South Carolina DMV offers a robust and competitive benefits program.
- Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
- An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household
Come be a part of a remarkable team within a growing agency that is always striving to improve the customer experience!
Administers road test examinations for multiple vehicle classes (A, B, C, D, E, F, M), Determines applicant's physical and mental fitness and competency to operate motor vehicles, Administers written, oral and automated examinations to assess knowledge of laws and procedures, Processes vehicle registrations, licenses, and related documents including edits to name and address, Answers customer inquiries pertaining to driver licensing, vehicle, registration, titling, and insurance requirements; provides front-line customer service