Traffic Services Officer

Traffic Services Officer

Looking for a career where you can stay active, serve the community, and make a visible impact every day?

The Springfield Police Department is hiring a Traffic Services Officer to help keep our city safe, organized, and moving. This is a full-time civilian role for someone who enjoys problem-solving, working outdoors, interacting with the public, and being part of a mission-driven team.

Why This Role Stands Out

This isn't a desk job.

As a Traffic Services Officer, you'll spend most of your day out in the community, responding to issues, helping the public, supporting officers, and handling situations that require professionalism, sound judgment, and strong communication.

This role offers the opportunity to:

• Work in a position where every day is different
• Be part of a respected public safety organization
• Build experience in law enforcement and municipal operations
• Make a direct impact on the safety and functionality of Springfield's streets and public spaces

What You'll Do

In this role, you will:

• Respond to calls related to parking violations and abandoned vehicles
• Patrol public streets, parking lots, and special parking districts
• Enforce city parking regulations with professionalism and consistency
• Assist with traffic control at crash scenes, emergencies, and special events
• Serve as a visible and helpful resource for residents and visitors
• Answer questions and help connect the public to the right city resources

This role is ideal for someone who is comfortable being outdoors, on the move, and working directly with the public.

What We're Looking For

• Professional, dependable, and self-motivated
• Comfortable working independently and making sound decisions
• Skilled at communicating clearly and confidently
• Calm under pressure and able to navigate enforcement-related interactions respectfully
• Organized, observant, and detail-oriented
• Committed to providing excellent public service

This position is critical to operations and there are two shifts (shift preference determined by seniority.) These shifts include the following:

• Monday – Thursday 6:00 a.m. – 4:00 p.m.
• Tuesday – Friday 8:00 a.m. – 6:00 p.m.

There are no exceptions or guarantees made regarding shift assignment. Applicants must be open and available for any shift if applying for this position.

Leadership Philosophy

The City of Springfield's leadership culture is grounded in processes, relationships, and trust. Leaders across the organization operate within the principles of The Trust Edge Framework®, which emphasizes:

Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency

These principles guide how we work together, build relationships, and serve our community.