Care Coordinator (Medical Receptionist/PSR)
Job Description
Coordinate front desk operations and patient intake to ensure smooth daily clinic flow and patient satisfaction.
Foothills Sports Medicine Physical Therapy Front Desk Medical Receptionist
Foothills Sports Medicine Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our Tatum Shea team!
Salary: ~$17-$17.50/HR
Location: Phoenix, Arizona 85032
Responsibilities
You'll achieve success by:
- Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
- Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
- Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
- Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Qualifications
- High School Diploma/GED required
- Basic office and customer service skills
- Previous experience in a similar role desired but not required
Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing, Maintaining accurate patient records by registering new patients, updating information in the EMR system, Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance
