Care Coordinator (Medical Receptionist/PSR)
Job Description
Manage patient check-ins, scheduling, and front-desk operations across Jeffersonville clinics
Full Time Front Desk Medical Receptionist
ProRehab Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team! This will be a float position for our Southern Indiana clinics (home clinic: Jeffersonville) – Must have reliable transportation! Pay: $17/ HR (+mileage reimbursement). Schedule: M-F ~8am-5pm (may vary based on coverage needs).
How ProRehab Physical Therapy Supports You:
- Competitive salary
- Employee-centric work culture from the top, down!
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free Life Insurance
- Parental Perks!
- And more!
Responsibilities
You'll Achieve Success By:
- Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
- Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
- Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
- Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Qualifications
Requirements:
- High School Diploma/GED required
- Basic office and customer service skills
- Previous experience in a similar role desired but not required
Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.
Manage front desk operations including patient check-in/check-out, appointment scheduling, and referral coordination, Verify insurance coverage, process authorizations, and collect payments to support accurate billing, Maintain accurate patient records by registering new patients and updating EMR information, Answer phone calls and assist patients in a courteous, HIPAA-compliant manner
