Job Description
Streamline scheduling workflow for gastroenterology procedures to optimize patient access
Job Title
Schedule: 8:00 a.m. – 4:30 p.m., Monday through Friday Onsite Requirement: First 6 months onsite- Can become Hybrid after 6 months and successful completion of training
Location: Gateway Plaza
What Success Looks Like
Within 3 months, independently scheduling to full expectations.
Key Responsibilities
Schedule patients for gastroenterology procedures in a timely manner
Notify the clearance and preparation teams as appropriate
Review referrals and ensure timely receipt of written orders
Verify orders meet compliance guidelines as part of quality assurance
Coordinate scheduling with other departments and facilities to support patient care
Ensure optimal utilization of patient facilities
Maintain related records, charge codes, and perform clerical and administrative duties
Communicate effectively via Microsoft Teams and Cerner messaging
Preferred Skills & Experience
Experience with Cerner
Proficiency in RightFax, Microsoft Teams, and Outlook
Strong attention to detail and organizational skills
Ability to work independently as a self-starter
Team Environment
Very team-driven and supportive work environment
Onboarding & Training
Initial onboarding will include making outbound calls, focused on one procedure type at a time, to ensure a smooth and effective learning experience.
Qualifications & Requirements
High school diploma or equivalent required
Medical office experience preferred
Scheduling experience preferred
Knowledge of insurance verification preferred
Experience with Cerner scheduling preferred
General knowledge of medical terminology and basic anatomy, with the ability to accurately recognize and record requested examinations and diagnoses
Basic computer proficiency required
Schedule patients for gastroenterology procedures in a timely manner, Notify the clearance and preparation teams as appropriate, Review referrals and ensure timely receipt of written orders, Verify orders meet compliance guidelines as part of quality assurance, Coordinate scheduling with other departments and facilities to support patient care