Spa Concierge

Spa Concierge

Join our Forbes Five-Star team and take your career to the next level at Four Seasons Hotel One Dalton Street, Boston!

The Opportunity:

Looking for an exciting opportunity to join a world-class team and work in one of Boston's most luxurious hotels? Look no further than the Four Seasons Hotel One Dalton Street Boston! We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Spa team as a full time Spa Concierge.

Responsibilities Include (but are not limited to):

• To greet, accommodate and facilitate guest arrival and departure in the spa.
• To arrange spa appointments while greeting and accommodating guests.
• To respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.
• Maintain cleanliness, set-ups and spa standards in the locker rooms, work out and pool areas.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Assist guest with all inquiries in connection with spa services.
• Assist guests with the sale of retail merchandise; assist in the inventory and stocking of retail items.
• Ability to work a flexible schedule, including weekdays, weekends, evenings, nights, and holidays.

Preferred Qualifications and Skills:

• Knowledge of Spa Coordinator operations with good communication skills.
• Applicants are required to have physical mobility as lifting, walking, bending and moving objects up to 50lbs.
• Positive attitude and willing to learn is a must- 1 year experience preferred.
• Requires reading, writing and oral proficiency in the English language.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

At the Four Seasons, we pride ourselves on offering a supportive and inclusive work environment, where our employees are valued and appreciated for their hard work and dedication. As a member of our team, you'll have the opportunity to work with some of the best and brightest in the hospitality industry, providing our guests with exceptional service and creating unforgettable experiences.

If you're looking for a challenging and rewarding career in hospitality, and are passionate about delivering exceptional service to our guests, we'd love to hear from you.

Visa Requirements:

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Some Benefits Four Seasons Employees enjoy:

• Hourly Rate: $30.59
• ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days and Complimentary Life insurance
• MATCHED 401(k) Retirement Plan after 1 year
• COMPLIMENTARY and DISCOUNTED Employee Travel program after 6 months around the world
• COMPLIMENTARY daily Employee Meals
• DISCOUNTED Parking and Public Transportation
• COMPLIMENTARY Laundry
• ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays

We look forward to receiving your application! Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website – https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.