Reservations Agent Full Time
Job Description
Sell Four Seasons rooms by handling guest inquiries and securing reservations over the phone today
Four Seasons Hotels & Resorts, Employer of Choice
The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It's the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts.
Four Seasons Hotels & Resorts is FORTUNE Magazine's "100 Best Companies to Work For," a recognition earned since the survey's inception in 1998.
Four Seasons Hotel Denver
Located in the heart of Denver's theatre district, the Hotel offers 239 ultra-spacious guest rooms and suites; 100 private residences; a top rated, progressive steakhouse, EDGE; a luxury spa and salon; and a rooftop oasis with pool. Four Seasons Hotel Denver is honored to be recognized AAA Five Diamond since 2015.
Career Opportunity
The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential.
Reservations Agent, Full-Time
Responsible for selling both Four Seasons Denver and Four Seasons Nashville rooms and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest's satisfaction. Previous customer experience and ability to work effectively under pressure, requires attention to detail and problem solving skills.
A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends and holidays. Must be fluent in English and possess legal work authorization in the United States.
Comprehensive Benefits
- Hourly Rate: $20.23 + Commission
- Medical, dental, and vision insurance
- Paid Time Off and Paid Holidays
- 401k participation with company matching program
- Complimentary stays at Four Seasons worldwide, subject to availability
- Discounted RTD Flex Pass and subsidized parking
- Complimentary meal prepared by the culinary team
- Anticipated to hire someone by August 3, 2026
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website – https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Sell Four Seasons Denver and Four Seasons Nashville rooms, Capture sales from incoming calls and coordinate reservation details, Ensure guest satisfaction by accurately processing reservations, Provide information to prospective guests, Maintain a flexible schedule including mornings, afternoons, evenings, weekends and holidays
