Job Description
Clean and prepare guest rooms to hotel standards for arriving guests
Guest Room Attendant
Guest Room Attendants (GRA) play a significant role by ensuring all guest rooms are cleaned and serviced, providing a comfortable, welcoming, and pleasant experience for guests. Responsibilities include cleaning guest rooms according to department guidelines and high standards, ensuring all room amenities are stocked and displayed in the appropriate manner, and ensuring all fixtures are in perfect working order. Other tasks include changing bed linen, making beds, replacing towels, dusting, vacuuming, mopping floors, and emptying trash. Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and more than 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment. Stand, sit, kneel, or walk for an extended period across an entire work shift. Must exhibit a high level of professional and personalized guest service. Communication skills needed to understand and respond to guests' requests. Perform other reasonable job duties as requested by Supervisors/Manager.
Qualifications include previous guest service and/or housekeeping experience. Team player with a guest first attitude.
What we offer you:
- Multiple benefit plans to suit your needs
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Clean guest rooms according to department guidelines and high standards, Ensure all room amenities are stocked and displayed in the appropriate manner, Change bed linen, make beds, replace towels, dust, vacuum, mop floors and empty trash, Ensure fixtures are in perfect working order, Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees
