Receptionist

Summit Home Care and Hospice is searching for an experienced and motivated Receptionist to join our team. This position will start as part-time and transition to full-time in June to provide temporary maternity leave coverage. At Summit, we believe healthcare should be personal, compassionate, and delivered where it matters most – at home.

Part-Time Receptionist:

• Full-Time Hours: Monday – Friday; 8:00AM – 4:30 PM
• Location: 800 Yard St. Suite 300 Columbus, OH 43212
• Pay Rate: $17.00 -$19.00 per Hour

Responsibilities:

• Answer incoming calls and transfer necessary calls to the proper person.
• Check general voice mailbox daily and direct messages to the proper staff for follow up.
• Manage email correspondence and ensure a timely response.
• Organize the mail and deliver to the appropriate department/person(s).
• Greet all people coming into the office and help in directing them to the proper department/person(s).
• Serve as a communication liaison between patients and clinical staff.
• Always adhere to confidentiality regulations such as HIPAA.
• Maintain and organize NOMNC, service agreements, and labs sent over by the office nurse.
• Maintain the reception area in an organized and presentable manner.
• Assist the office staff with other office projects and miscellaneous duties as requested.
• Provide Administrative support to other departments when necessary.

Qualifications:

• High school diploma or equivalent required.
• Excellent verbal and written communication skills with a professional, customer-focused demeanor.
• Strong organizational abilities with attention to detail and the capacity to multitask in a fast-paced environment.
• Exceptional computer skills with proficiency with Microsoft Office and other electronic platforms, multi-line phone systems, and basic office equipment.
• Prior experience working in a healthcare/home care setting is preferred but not required.
• Must successfully pass a background check in accordance with state and federal regulations.

Benefits:

• Dental Insurance
• Vision Insurance
• 401 (K)
• Referral Program