Automotive Service Manager

$65,000 – $100,000/yr Regular/ Permanent Salaried Position

Drives sales and financial performance in the Auto Care Center and service area by receiving and stocking merchandise ensuring effective merchandise presentation accurate and competitive pricing and proper signing and instock and inventory levels budgeting and forecasting sales assessing economic trends and community needs and ensuring that sales and profit goals are achieved and implementing plans to correct any deficiencies

Provides customer service and assistance by acknowledging the customer identifying customer needs assisting with purchasing decisions locating merchandise resolving customer issues and concerns promoting products and services while maintaining a safe shopping environment creating and processing customer requests and service orders in accordance with company policies and procedures explaining Auto Care Center and automotive products and services ensuring technicians are trained and certified on service related procedures and staging customer vehicles and assisting with work flow as necessary

Maintains the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise removing damaged or outofdate goods setting up cleaning and organizing product displays signing and pricing merchandise securing fragile and highshrink merchandise maintaining equipment in accordance with company guidelines handling customer and merchandise claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and monitoring the Auto Care Center and automotive area for environmental disposal for example batteries tires oil and OSHA compliance and ensuring customer safety and satisfaction

Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning

Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace

Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practices

Minimum Qualifications:

• 2 years experience in automotive service or service industry field
• 1 year of supervisory experience
• Valid driver's license

Preferred Qualifications:

• Automotive Certification from Automotive Technical Institute
• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Experience in automotive service or service industry related field
• ASE Certification

Primary Location: 400 N HIGHWAY 67, MIDLOTHIAN, TX 76065-8000, United States of America