Job Overview
-
Date Posted
July 16, 2026
-
-
-
-
Job Description
Manage after-hours customer support workflow for warehouse operations and data entry
Job Title
Work hours: 2nd shift: 3:30pm-12pm 3rd shift: 8pm-5:30am Work days: M-F Duties: Current hiring plan: Two associates for 2nd shift Two associates for 3rd shift Fernando is developing new work instructions and training materials for the updated process. Taking over the customer's after-hours support, creating a new workflow for handling customer products after business hours. Both 2nd and 3rd shift associates will be responsible for: Answering incoming customer phone calls Data entry Administrative support Warehouse tasks (administrative duties will be the primary focus) Candidates should have stronger customer service and administrative experience in addition to warehouse experience. Associates will be trained on SAP and S+ systems. Any specifics about the job (using a RF scanner, Cherry picker etc….)
Answering incoming customer phone calls, Data entry, Administrative support, Warehouse tasks