Job Description
Improve patient referral processing workflow to reduce order cycle time.
Administrative Clerk II – Paragon Infusion
Location: 3033 W President George Bush Hwy, STE 100, Plano, TX 75075
Schedule: Monday-Friday 7am-7pm; will work an 8 hour shift within this timeframe.
Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.
The Administrative Clerk II is responsible for performing routine but varied clerical duties following standard procedures.
How You Will Make An Impact:
- Reviews and processes incoming referrals and enters patient orders into the designated operating system.
- Makes and receives phone calls to exchange information to accomplish tasks.
- Contacts customers, suppliers and/or company associates to exchange information.
- Receives, sorts, and distributes incoming mail and email communication.
- Sets up and maintains records, logs, and files.
- Receives, classifies, reconciles, consolidates, and summarizes documents and information, as well as processing and coding them.
- Compiles regular and special reports using established formats and procedures.
- Scans claims, correspondence, and other related documents, and may maintain equipment.
- Flags quality issues as they arise while completing and maintaining production logs.
- It is an expectation of the role to use basic office equipment.
Minimum Requirements:
- Requires a H.S. diploma or equivalent and a minimum of 2 years of related work experience; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
- Experience working in a medical office setting.
Job Level: Non-Management Non-Exempt
Workshift: 1st Shift (United States of America)
Job Family: ADM > Office/Admin Support
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.
Review and process incoming referrals and enter patient orders into the designated operating system, Make and receive phone calls to exchange information to accomplish tasks, Contact customers, suppliers and/or company associates to exchange information, Receive, sort, and distribute incoming mail and email communication, Set up and maintain records, logs, and files