Associate-Guest Relations
Job Description
Provide exceptional guest services to patients and visitors at Fishers Hospital
Associate-Guest Relations
Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization. Requires a concierge level customer service attitude.
We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Greet guests and welcome them to the organization in a friendly, helpful manner, Answer questions, provide accurate up-to-date information, and give directions within the hospital and adjoining facilities, Serve as a culture champion by embracing and demonstrating the mission and vision of the organization, Maintain a concierge level customer service attitude, Assist with providing accessibility accommodations as needed per policy (indirectly inferred from accommodation inquiries)
