Banquet Server – 140517

Job Description

Lead banquet events from setup to service to ensure flawless guest experience.

#140517 Banquet Server

To act as a working team leader with responsibilities to include banquet service, catering deliveries, customer service, on-the-job training and quality control in a catering environment. Basic responsibilities will include any or all of the following: problem-solving in a timely manner, catering event management, customer service and complaints, staff shortages, equipment and personnel. Will follow established procedures in the absence of the supervisor. In coordination with their supervisor, will be responsible for banquet setup, customer service, controlling labor hours and event execution. Skill and knowledge to provide banquet service based on Catering department standards. May be assigned shifts as Event Lead, Event Manager, Service Expediter, Service Opener or Service Closer. May be assigned administrative tasks involved in processing banquet event orders for execution by Service.

Banquet service and catering deliveries, Customer service and handling complaints, On-the-job training and quality control in catering, Banquet setup and event execution, Processing banquet event orders for execution