Job Description
Improve patient intake process at Los Angeles clinic using Epic EMR for faster check-in
Job Title
Job Description Required Education: High School Diploma. Preferred Education: Associate's degree in healthcare administration, Medical Office Administration, or a related field. Medical Receptionist or Patient Access training. Coursework in Medical Terminology.
Required Qualifications: Computer literate with strong data entry and clerical skills. Ability to learn quickly and work in a fast-paced healthcare environment. Excellent customer service, communication, and organizational skills.
Preferred Qualifications: Experience using Epic EMR. Bilingual (English/Spanish). Previous healthcare front office, patient registration, or medical records experience.
Responsibilities: Greet patients professionally and provide exceptional customer service. Check patients in for appointments and accurately enter/update demographic and insurance information. Make appointment reminder calls and verify patient information. Scan patient documents into the electronic medical record (EMR). Perform general clerical and administrative duties to support daily clinic operations. Collaborate with Medical Assistants, Nurses, and Clinicians to ensure efficient patient flow. Maintain patient confidentiality and comply with HIPAA guidelines.
**Only those lawfully authorized to work in the designated country associated with the position will be considered.
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.
Greet patients professionally and provide exceptional customer service, Check patients in for appointments and accurately enter/update demographic and insurance information, Make appointment reminder calls and verify patient information, Scan patient documents into the electronic medical record (EMR), Collaborate with Medical Assistants, Nurses, and Clinicians to ensure efficient patient flow