CDOC – Program Assistant I (Rifle)

Job Title

Program Assistant I

Job Description

This position provides professional and technical support to the Warden and Operations Manager. Serve as liaison between the facility and the Office of Human Resources (OHR). The position occasionally performs recruitment and exam administration as needed by OHR. Position provides Facility orientation for new employees.

Primary job responsibilities include, but are not limited to:

• Assist and perform technical work for the Warden and Operations Manager in all aspects of employee management by monitoring performance planning and appraisals, ensuring compliance with mandated programs such as FMLA and FLSA, and maintaining facility employee records, files and logs according to DPA and DOC/OHR guidelines;
• This position has been designated as the Facility Staff Resource Coordinator and will participate with the Warden in the employment process by completing and forwarding necessary documentation for signature to appropriate parties, scheduling interviews and appointments, serving on interview boards when appropriate, organizing and maintaining lists of interview questions, and scheduling and monitoring promotional testing as needed;
• Ensure all relevant facility records are archived and maintained as required by applicable Federal/State laws, rules and regulations;
• Coordinate CIPS (Colorado Inmate Phone System) inquiries and requests from staff and offenders. Maintain CIPS records for the facility and ensure compliance to CIPS rules;
• Serve as the facility back up litigation coordinator by tracking, distributing, and maintaining files on legal work affecting the facility;
• Other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

H4R1XX Program Assistant I

Minimum Qualifications:

Experience Only: Four (4) years of general clerical experience related to the work assigned to this position. This experience must be clearly described, in your own words, within the work experience section of your application to meet this requirement. Work experience less than full time will be prorated. Clerical duties may include: document creation, word processing; create and revise office procedures; compiling and formatting the content for program materials such as annual reports and newsletters; screening documents and supporting information to determine eligibility, authenticity, or identity; accounting for the unit's allotted funds by authorizing operating expenditures, data entry; printing, scanning, and making copies; scheduling; arrange meeting logistics and equipment; record keeping, filing and maintenance; answering multi-line phones; and general administrative tasks in an office support environment.

Or

Education and Experience: A combination of related education in Business, Criminal Justice or a similar discipline and/or relevant experience as related to the work assigned equal to four (4) years. You MUST submit a copy of your unofficial transcripts with your name, college name, degree and date conferred in order to receive credit.

Only applicants who meet the minimum qualifications for the vacancy will be included in the comparative analysis process.

Required Competencies:

• Excellent customer service and interpersonal skills;
• Superb written and oral communications skills;
• Self-directed and motivated work ethic;
• Strong analytical skills;
• Strong proofreading skills;
• Impeccable organization skills and meticulous attention to details;
• Ability to research and gather data;
• Ability to multi-task;
• Exercise discretion in highly sensitive personnel matters while maintaining confidentiality;
• Ability to learn and apply personnel rules, procedures, processes, and concepts;
• Ability to read and comprehend the English language;
• Ability to effectively communicate fluently in English both verbally and in writing;
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.

Preferred Qualifications:

• Comprehensive knowledge of relevant federal and state law/legislation.
• Advanced proficiency in Microsoft Office (Word, Excel, Access and PowerPoint) and Google Suite (Gmail, Drive, Sheets);
• Experience interpreting complex rules, regulations, policies, procedures and guidelines;
• Experience working with confidential information.

Important Information

The Assessment Process: Your application will be reviewed to determine if you meet the minimum Qualifications (MQ's). Applicants that meet MQ's will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, Online Assessment, oral assessment, written performance assessment or it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration.

Be sure the "Work Experience" section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, Required Competencies and Preferred Qualifications as listed above. Resumes and "see resume" statements will not be accepted in lieu of the "Work Experience" section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants.

Employees who are rehired or reinstated within six months of their separation will return at either their previous pay rate if hired into the same class level or based on their time in the class series, whichever is higher. Those rehired or reinstated after six months' separation will be calculated using the same formula for new hires and promotions.

Please note that while this change in role may constitute a change in title and/or responsibility, salary adjustments are not guaranteed and may be influenced by factors such as internal pay equity, budget constraints, market benchmarks, or the individual's current compensation level. Any changes to compensation will be determined separately and communicated accordingly.

If you have transcripts, a license or other relevant documentation regarding your qualifications, upload and attach copies to your application.

If an unofficial copy of transcripts is being submitted at the time of application, transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process.

Under the Job Application Fairness Act (SB 23-058), applicants may redact information from certifications and transcripts that identify their age, date of birth or dates of attendance from an educational institution.

In order to process a background investigation, your application must include at least (10) ten years of the most current work experience unless experience related to the job for which you are applying is later than (10) years. Failure to provide this information could result in delays and/or elimination from the background investigation process.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt to upload (attach) it.

**You are encouraged to print a copy of this announcement for your records**

Conditions of Employment: All job offers are contingent upon a successful medical screening by a healthcare professional, certifying the candidate's ability to perform the essential functions of the position. Applicant must consent to hold harmless CDOC and its agents and staff from any liability arising in whole or in part from the testing and the use of this information in connection with CDOC's consideration of application for employment.

• Must be 21 years of age
• Possess a valid driver's license. Drivers must maintain a valid, non-restricted Colorado driver's license, obey traffic laws, and be able to safely operate a motor vehicle. State drivers are expected to maintain a safe driving record consistent with Colorado Division of Human Resources Universal Policy Driving Standards (Download PDF reader). Eligibility to drive a State-owned vehicle, includes holding a valid Colorado driver's license within 30 days of employment or residency change and meeting specific driving record criteria. Serious traffic violations, including DUIs or reckless driving, can