Job Description
Coordinate hospital call routing and information flow across departments during busy shifts.
Communications Service Provider
Provides quality communications service for patients and their families, the medical staff, and all departments within the hospital.
– High School education or equivalent required
– Computer skills; proficient in Word, Excel and Outlook
– Switchboard experience preferred, but not required
– Ability to function in a complex environment under stressful conditions
– Ability to communicate effectively
– Ability to perform routine clerical procedures
– Ability to work without direct supervision
– Ability to maintain confidentiality
– Ability to maintain cooperative working relationships
Provide quality communications service for patients, their families, medical staff, and hospital departments, Maintain confidentiality and communicate effectively in a stressful environment, Perform routine clerical procedures using Word, Excel, and Outlook, Work without direct supervision and maintain cooperative working relationships, Possibly utilize switchboard experience to manage calls (preferred, not required)