customer care associate.
Job Description
Provide frontline customer care and coordinate troubleshooting and field dispatch for timely resolutions.
Job Title
Spherion
$17.00 – $19.00 per hour
Temp to Perm
8:00 AM – 5:00 PM (Various Shifts Available)
Provide frontline customer care and coordinate troubleshooting and field dispatch for timely resolutions., Customer Support: Answer inquiries regarding available services, programs, processes, and procedures., Technical Troubleshooting: Explain procedures for loading and changing material associated with various self-service terminals, and remotely access equipment to resolve hardware and software issues., Escalation Management: Recognize complex issues and escalate customer concerns to next-level support or management as appropriate., Data & Privacy Compliance: Maintain strict customer confidentiality while fully complying with all privacy regulations.
