Emergency Communications Specialist – 911 Dispatch

Job Description

Coordinate and dispatch 911 calls ensuring rapid response and accurate incident data.

Job Title

Emergency Communications Specialist

Compensation Range

$29.30 – $38.10

Job Description

The Emergency Communications Specialist is a highly skilled public safety professional who serves as the vital link between citizens and first responders. The Emergency Communications Specialist enjoys a demanding, fast paced environment, thrives under pressure, and is passionate about continually pursuing the highest level of excellence while serving the community and supporting public safety.

The following are the hiring steps:

  1. Application review
  2. Skills assessment – (5 minute, typing test – minimum 40 wpm, Business Writing and Office Grammar and Spelling)
  3. 4-hour observation in the communications center
  4. Interview
  5. Conditional job offer (conditions: passing Background Check, Polygraph and Drug Screen)
  6. Anticipated start date October 5, 2026
  7. Position closes: August 10th

Required Qualifications

Required Education

  • High School Diploma/GED

Experience Qualifications

  • 2 years Experience in a customer service focused role

Skills and Abilities

  • Be at least 21 years of age.
  • Minimum typing speed of 40 wpm.
  • Must pass a background check prior to employment start date.
  • Candidate must pass criminal background check prior to employment start date.

Licenses and Certifications

  • DL NUMBER – Driver License, Valid and in State Maintain a valid license for the duration of employment Upon Hire Required
  • CPR – Cardiac Pulmonary Resuscitation within 60 Days Required
  • Must pass a substance use screening prior to employment start date. Required
  • Must be able to obtain Colorado Crime Information Center (CCIC)/National Crime Information Center (NCIC) certification and maintain certification for the duration of employment Upon Hire Required
  • Must be able to obtain Internal Academies of Emergency Dispatch (IAED) Emergency Medical Dispatching (EMD) certification within six months of employment and maintain certification for the duration of employment Upon Hire Required
  • CCIC/NCIC Certification Preferred
  • IAED EMD Certification Preferred
  • American Heart Association CPR Certification Preferred
  • Pre-employment substance screening is required for this position.
  • This position is subject to a pre-employment drug screening. Employment is contingent upon successfully passing the screening in accordance with Weld County policy.

This position is non-exempt from the minimum wage and overtime requirements of the Fair Labor Standards Act and is therefore eligible for overtime pay.

As an applicant for this position, you should be aware of Senate Bill 19-085, the Equal Pay for Equal Work Act. The act requires employers to announce the pay range for job openings.

Weld County is an equal employment opportunity employer. We ensure that all employment practices are conducted without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity or expression, genetic information, protected veteran status or any other protected status in accordance with federal, state, and local laws. Weld County pledges to uphold a work environment free from discrimination and harassment, promoting fairness and dignity for all employees. We actively take affirmative action to comply with nondiscrimination policies and invite qualified individuals in need of reasonable accommodations to contact our Human Resources Department at humanresources@weld.gov or (970) 400-4234.

Answer incoming emergency and non-emergency phone calls promptly, Assess situations and determine the correct course of action, Enter incident details into the computer aided dispatch system, Monitor radio traffic and track unit activity, Disseminate information accurately and timely