Human Resources Shared Service Specialist

Job Title

Job Description Education: High School Diploma or equivalent- Required Work Location: West Palm Beach, FL 33401 (HYBRID, 3 days/week onsite) Required Skills HR Subject experience – please look for people experienced in HR Benefits, Onboarding and I-9 processes, Offboarding, and HRIS system usage Excellent verbal and written communication and articulation skills Attention to detail Quick learner and ability to connect dots Critical thinking Workday and Lifecycle events experience Preferred Skills Knowledge of end-to-end HR processes Day-to-day Responsibilities Deliver excellent customer service in response to HR queries from employees and managers, via the employee portal Provide support to employees across all stages of the employee lifecycle Ensure requests are resolved in an appropriate and timely manner Enable our employees to self-serve on HR policy and process by creating, maintaining and continuously improving our internal knowledge base Identify, resolve and escalate inconsistent, inefficient and incongruent processes, policies and practices to prevent and mitigate HR risk and compliance issues Develop strong relationships with HR Business Partners and Centers of Excellence, for example: Total Rewards, Payroll and Talent Acquisition. Ensure early identification of service issues and requirements Provide input and insight for enhancement opportunities including tools, processes and policies

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**