Intake Associate, Home Care
Job Description
Own the end-to-end intake process for home care referrals in Millville
Associate Position at BAYADA Home Health Care
BAYADA Home Health Care has an upcoming opening for an Associate to support our division, with a primary focus on offices in the Cumberland, NJ area.
Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career and learn the business? We're BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Associate will:
- Provide superior customer service with a focus on professionalism and communication
- Coordinate client services across multiple offices, assisting with scheduling and client support
- Handle new client intakes, handle referral calls, and support backend workflow tasks
- Build and maintain strong relationships with clients, referral sources, payors, and community organizations
- Support office operations with a focus on process efficiency, organization, and attention to budget
- Demonstrate a high level of multitasking, problem-solving, and ability to work in a fast-paced environment
- Use tools like Excel to track and organize information as needed
- Partner with Client Services Managers to provide support and guidance to field staff
Qualifications for an Associate:
- Bachelor's degree preferred (open to new graduates with the right skills and mindset)
- Prior home care, customer service, or sales experience preferred
- Demonstrated ability to take initiative, meet goals, and handle increasing responsibilities
- Strong team player with a positive, motivated, and goal-oriented attitude
- Excellent organization, communication, and interpersonal skills
- Proficiency with computers and electronic systems
Why You'll Love This Opportunity:
- Award-Winning Workplace: Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
- Weekly Pay – Consistent weekly paychecks to keep your finances on track.
- Comprehensive Benefits – Medical, dental, vision, and more — we've got you covered
- Work-Life Balance – Enjoy a Monday–Friday, 8:30 AM – 5:00 PM schedule.
- Career Growth – Advancement opportunities to help you grow in your nursing career.
Salary: $50,000- $53,000/ year depending on qualifications
Provide superior customer service, Coordinate client services across offices, Handle new client intakes and referral calls, Support office operations and budgeting, Demonstrate multitasking and problem-solving in fast-paced environment
