Job Description
Lead administrative operations to ensure timely access, scheduling, and coordination across multiple VA clinics.
Lead Medical Support Assistant
The Lead Medical Support Assistant serves in the VA Care in the Community (CITC) Department at the Nebraska-Western Iowa Healthcare System, Omaha, Nebraska. The Lead MSA provides expertise, guidance and direction and has responsibilities related to providing administrative support, coordination, and technical assistance in the planning, development, and maintenance of an effective, comprehensive and integrated Community Care Program at this Medical Center.
Manage consult services assigned per guidelines, Participate in team huddles and team meetings to manage and plan patient care, Set priorities and deadlines, adjusting work flow to meet team and patient needs, Create authorizations for episodes of care prior to care being received, Schedule appointments accurately and in a timely manner