Logistics Coordinator | Production Operations | Hybrid | New York, NY

Job Title

Job Description Required Education • High school diploma or equivalent required. Preferred Education • Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Operations, or a related discipline. Required Experience • 1 to 2 years of experience in logistics, transportation, supply chain, operations, or order management. • Experience coordinating shipments, tracking deliveries, and working with multiple vendors. • Experience providing customer service and resolving shipment or delivery issues. • Ability to work in a fast-paced, deadline-driven environment while managing multiple priorities. • Experience using Microsoft Office applications for daily business operations. Preferred Experience • Domestic and international logistics experience. • Experience handling customs delays and shipment issue resolution. • Experience supporting warehousing, distribution, inventory, or fulfillment operations. • Experience within e-commerce, retail, consumer products, apparel, or merchandising environments. • Experience supporting tour merchandise, entertainment, music, media, or studio operations. • Experience working with LTL freight, parcel carriers, and transportation providers. • Experience using Monday.com, FedEx Advanced Shipment Tracking, UPS Quantum View, and SharePoint. Required Skills • Strong organizational and multitasking abilities. • Excellent written and verbal communication skills. • High attention to detail and accuracy. • Strong problem-solving and critical thinking skills. • Ability to prioritize competing tasks and meet tight deadlines. • Proficiency in Microsoft Excel, Outlook, Word, and other Microsoft Office applications. • Ability to work independently while collaborating effectively with cross-functional teams. • Resourceful mindset with the ability to quickly gather information and resolve issues. • Flexibility to support occasional evening or weekend business needs. Preferred Skills • Knowledge of logistics documentation and transportation processes. • Understanding of inventory control and warehouse operations. • Familiarity with vendor compliance and chargeback processes. • Ability to analyze logistics data, trends, and operational KPIs. • Advanced SharePoint knowledge. • Experience using shipment tracking platforms and logistics management tools. • Negotiation skills for vendor coordination and cost optimization. Key Responsibilities • Coordinate inbound and outbound domestic and international shipments. • Schedule and monitor transportation activities to ensure on-time deliveries. • Maintain strong relationships with manufacturing vendors, warehouses, and logistics partners. • Track shipments, monitor order status, and proactively resolve transportation issues. • Coordinate supply purchases and manage inventory for vendors and internal teams. • Support warehouse operations through order audits and inventory verification. • Prepare logistics reports and monitor operational quality metrics. • Enforce vendor compliance requirements and process chargebacks when necessary. • Support cross-functional teams with logistics planning and special operational projects. • Maintain accurate shipment documentation and update tracking systems. • Research logistics trends and share operational insights with internal stakeholders. • Provide timely communication to internal teams and external partners regarding shipment status and issue resolution.

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**