Medical Front Office Specialist (2911)
Job Description
Manage front desk operations to ensure smooth patient check-in and scheduling
Medical Front Office Specialist
US Heart and Vascular is in need of a Full-time Medical Front Office Specialist to join our team at HeartPlace in Frisco, TX.
Responsibilities:
- Registers all new patients at time of check-in and enters data in computer system.
- Ensures all established patients have updated and accurate demographic information.
- Requests co-pays, patient balances and coinsurance from patients at time of arrival.
- Provide support for all in-coming calls to the clinic.
- Communicates the arrival of patients to the clinical area.
- Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
- Prepares charts/paperwork for next day's patients.
- Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
- Supports the scheduling process of the clinic.
- Performs all other duties as required.
- Required to move between locations as needed.
Requirements:
- 1 year of medical front desk and customer service experience is required
- 6 months of EMR experience is required. ECW or Athena preferred.
- 6 months of obtaining prior authorization experience is required
Registers all new patients at time of check-in and enters data in computer system, Requests co-pays, patient balances and coinsurance from patients at time of arrival, Provide support for all in-coming calls to the clinic, Communicates the arrival of patients to the clinical area, Supports the scheduling process of the clinic
