Medical Office Specialist
Job Description
Manage front desk operations and patient flow for the medical practice.
Medical Office Specialist
Join our South Texas Health System Clinics team! Providers with South Texas Health System Clinics deliver high quality family medicine, health screenings and advanced specialized care to the people of the Rio Grande Valley. STHS Clinics is committed to delivering quality healthcare and service excellence. Our clinics are affiliated with South Texas Health Systems' four acute care hospitals, behavioral health hospital, six freestanding emergency rooms and one joint venture hospital. Specially trained and highly experienced, our physician group treats a wide range of conditions using advanced technologies and minimally invasive techniques.
The Medical Office Specialist (MOS) is responsible for front desk coverage for the medical practice which includes registration, check-in, collecting co-pays, scheduling appointments, billing patients, and scanning records into EMR, reports, and correspondence. The MOS possesses medical terminology knowledge, organization and communication skills, ability to adapt to flexible work schedules and frequent interruptions, and professional appearance, all while maintaining a calm disposition, problem solving, and decision-making skills. Reliable, tactful, honest and discreet in maintaining confidentiality at all times. Must be able to carry out specific assignments to successful conclusion.
Job Duties/Responsibilities:
- Checking schedules and organizing patient flow
- Accompanying patients to exam/procedure room
- Assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
- Collecting patient history
- Performing screenings per provider guidelines
- Assisting physicians/nurses with various procedures, charting
- Relaying instructions to patients/families
- Answering calls and providing pertinent information
Fulfills clerical responsibilities as assigned which may include:
- Sending/receiving patient medical records
- Obtaining lab/x-ray reports, hospital notes, referral information, etc.
- Completing forms/requisitions as needed
- Scheduling appointments
- Verifying insurance coverage and patient demographics
- Managing charts to ensure information is completed and accurate
Benefit and Rewards Highlights:
- Retention Bonus Program if offered
- Loan Forgiveness Program if offered
- Challenging and rewarding work environment
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- SoFi Student Loan Refinancing Program
- Tuition savings to continue your nursing education with Chamberlain University
- Career development opportunities within UHS and its 300+ Subsidiaries!
- Pet Insurance
More information is available on our Benefits Guest Website: benefits.uhsguest.com
Front desk coverage including registration and check-in, Scheduling appointments and billing patients, Scanning records into EMR and handling reports, Assisting with patient flow and providing information to patients/families, Maintaining patient confidentiality and professional demeanor
