Member Service Advisor

Job Description

Oversee front desk operations and elevate member experience at Dayton YMCA.

Lead front desk operations to deliver excellent customer service to members, participants, and guests, Provide work direction for part-time member service staff, Handle day-to-day member services desk operations including memberships, registrations, and inquiries, Assist in implementing marketing initiatives for membership and branch programs, Support financial integrity for members and maintain membership records