Operations Supervisor

Operations Supervisor

We are seeking an experienced Operations Supervisor to oversee daily operations within a high-volume distribution center. This role is responsible for leading warehouse associates, optimizing workflows, maintaining productivity, and ensuring operational excellence while promoting a safe and collaborative work environment.

The ideal candidate is a hands-on leader with experience in distribution, logistics, or retail operations who thrives in a fast-paced environment and enjoys developing teams while driving continuous improvement.

Key Responsibilities

Operations Leadership

• Supervise the day-to-day operations of assigned warehouse departments.
• Lead, coach, and motivate associates to achieve productivity, quality, and service goals.
• Monitor attendance, performance, and accuracy while addressing performance concerns through established coaching and corrective action processes.
• Ensure appropriate staffing levels to meet daily operational demands.
• Observe team performance and provide ongoing feedback and support.

Process Improvement

• Identify opportunities to improve operational efficiency and implement process enhancements.
• Utilize SAP EWM or other Warehouse Management Systems (WMS) to monitor operations and track performance.
• Prepare daily and weekly operational reports, including productivity metrics and departmental performance.

Training & Development

• Train and onboard new employees and temporary associates.
• Cross-train team members to provide operational flexibility during peak periods and employee absences.
• Coach employees to develop skills and support career growth.

Safety & Compliance

• Maintain a safe work environment by enforcing company safety standards and operating procedures.
• Ensure compliance with all company policies and regulatory requirements.

Operational Flexibility

• Adapt quickly to changing business priorities and operational needs.
• Support multiple departments as needed to ensure business objectives are achieved.
• Prioritize competing responsibilities while maintaining productivity and quality standards.

Qualifications

Education

• High School Diploma or equivalent required
• Bachelor's degree in Operations Management, Supply Chain, Logistics, or a related field preferred

Experience

• 2–3 years of supervisory experience in a warehouse, distribution, retail, or logistics environment
• Experience using SAP, SAP EWM, or another Warehouse Management System preferred

Skills

• Strong leadership, coaching, and team development skills
• Excellent verbal and written communication
• Strong analytical and problem-solving abilities
• Proficiency with Microsoft Office, including Excel, Word, and PowerPoint
• Ability to manage multiple priorities while meeting deadlines in a fast-paced environment

Physical & Schedule Requirements

• Ability to work 40–45 hours per week, including overtime as business needs require
• Flexibility to work various shifts, including evenings and weekends
• Ability to lift up to 50 pounds and perform physical warehouse duties as needed

Benefits

Comprehensive benefits package including:

• 401(k) with company match
• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Generous Paid Time Off
• Paid parental leave
• Employee discount program
• Company-paid life and disability insurance
• Employee stock purchase/share investment program
• Voluntary supplemental benefits
• Employee Assistance Program (EAP)
• Auto, home, and pet insurance discounts

This is an excellent opportunity to join a growing distribution operation where you can make an immediate impact by leading teams, improving processes, and contributing to overall operational success.