Parish Receptionist/Administrative Assistant

Job Description

Manage front desk operations and parish records to ensure a welcoming parish office.

Parish Receptionist/Administrative Assistant

The Parish Receptionist/Administrative Assistant is responsible for welcoming visitors, answering and directing phone calls, and assisting with administrative and office support tasks. This position serves as the first point of contact for parishioners, volunteers, and staff, ensuring a professional and hospitable environment. Accuracy, confidentiality, and attention to detail are essential, as this role will handle sensitive parishioner records, financial contributions, and sacramental records.

Job Responsibilities

  • Greet and assist visitors, parishioners, and volunteers in a welcoming and professional manner.
  • Answer incoming calls, provide assistance, and direct inquiries to the appropriate staff member.
  • Manage front desk inquiries and provide information regarding parish services and activities.
  • Sort and distribute incoming mail; prepare outgoing mail and packages.
  • Accept and coordinate deliveries, ensuring timely distribution.
  • Order and maintain office supplies for the administrative department.
  • Maintain and facilitate requests for the Mass Intention book.
  • Maintain accurate records of parishioner information, including contact details, sacraments received, and donations.
  • Enter parishioner donation information into the parish database for accurate recordkeeping and annual tax statements.
  • Update and maintain sacramental books, ensuring accuracy and compliance with diocesan guidelines.
  • Maintain strict confidentiality when handling sensitive parishioner records, financial contributions, and sacramental records.
  • Develop web pages for fundraisers and bulletins.
  • Assist with special projects and other duties as assigned.

Qualifications

  • High School Diploma or equivalent required.
  • 2-3 years of office experience required.
  • Knowledge of Microsoft Office Suites and databases.
  • Excellent communications skills both written and oral.
  • Familiar with the Catholic faith.
  • Effective listener, responsive and supportive towards parishioners, volunteers, and staff.
  • Exhibits good judgment, is highly motivated and self-directed.

Greet visitors and answer front desk inquiries in a welcoming manner, Manage front desk communications and direct inquiries to appropriate staff, Maintain parish records and donor/donation entries with confidentiality, Update sacramental books and mass intention records, Assist with special projects and parish communications