Patient Access Team Lead
Job Description
Lead the patient access team to ensure efficient front desk operations and patient flow.
Patient Access Team Lead – Corbin Family Medicine
Under general direction, manages front desk duties using general clerical and customer service skills including, but not limited to, greeting and registering patients; collecting patient payments, ensuring patient flow, and scheduling appointments. The Team Leader provides training (initial and ongoing) to the front desk staff. The Team Leader is responsible for coordinating and maintaining coverage at the front desk. Maintains tracking system of errors and reports these to Manager.
Minimum Education, Experience, Training, and Licensures/Certifications/Registrations Required:
- High school diploma or equivalent required; other formal education preferred.
- Clerical and computer experience preferred.
Benefits Include:
- Health, Vision, and Dental Insurance
- Retirement with Company Match
- Generous Paid Time Off (Including Maternity/Paternity Leave)
- Short/Long Term Disability and Life Insurance
- Tuition Reimbursement
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
Greet and register patients at front desk; manage patient flow and scheduling, Collect patient payments and process registrations, Provide training to front desk staff and coordinate coverage, Maintain tracking of errors and report to manager, Support clinical staff by ensuring efficient front desk operations
