Patient Services Representative

Job Description

Manage patient intake, insurance verification, and billing at Universal Spine & Joint

Patient Services Representative

Job Category: Administrative-Clerical Requisition Number: PATIE040085

Posted: July 15, 2026

Full-Time

On-site

Tampa, FL 33614, USA

Description

Job Title: Patient Services Representative

General Summary Of Duties:

The Medical Receptionist performs general business office functions that may include some or all of the following:

  • Charge capture and over-the-counter payment posting;
  • Insurance verification and eligibility;
  • Insurance pre-authorization/pre-certifications;
  • Counseling patients and families on insurance and payment issues prior to surgery.
  • Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
  • Registers patients in the system.
  • Collects and revises all patient insurance information.
  • Collects co-pays, deductibles and other out of pocket amounts at the time of service.
  • Posts approved adjustments to patient accounts.
  • Balances receipts, reconciles daily work batches and prepares audit trail.

Requirements:

  • High school diploma or GED required.
  • College degree a plus.
  • Two years front office experience in a medical environment preferred.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Charge capture and over-the-counter payment posting, Insurance verification and eligibility, Insurance pre-authorization/pre-certifications, Counseling patients and families on insurance and payment issues prior to surgery, Registers patients in the system