Job Description
Manage front desk operations to ensure a welcoming customer experience at Toyota of Iowa City
Full-Time Automotive Dealership Receptionist – Toyota of Iowa City
Location: Iowa City, IA Schedule: Full-Time | 35–40 Hours per Week | Morning & Evening Availability | Two Saturdays per Month
About the Opportunity
Toyota of Iowa City is seeking a friendly, professional, and dependable Receptionist to serve as the first point of contact for our customers. As part of the McGrath Family of Dealerships, we've spent more than 70 years building a reputation for exceptional customer service—and that experience begins the moment someone walks through our doors or calls our dealership.
This is an excellent entry-level opportunity for someone who enjoys working with people and is looking to build a long-term career with a company that promotes from within. If you thrive in a fast-paced environment and enjoy creating positive first impressions, we'd love to meet you.
Requirements
• Positive, energetic attitude with a customer-first mindset • Professional appearance, communication, and behavior • Ability to remain calm, organized, and solution-focused in a fast-paced environment • Excellent phone etiquette and strong verbal communication skills • Strong organizational and time management abilities • Reliable, punctual, and self-motivated with a proactive approach • Previous receptionist or customer service experience preferred • Team-oriented mindset with a willingness to assist where needed
What You'll Do
• Greet every customer with a warm, professional welcome • Answer and route incoming calls using a multi-line phone system • Direct guests to the appropriate department or team member • Assist with filing, light administrative duties, and general office support • Maintain a clean, organized, and welcoming front desk area • Support dealership operations while delivering exceptional customer service
What We Offer
• PTO starting Day 1 • Health, Dental, and Vision Insurance • 401(k) with Company Match • Career growth — 97% of promotions come from within • Supportive, collaborative, and team-oriented culture
If you take pride in creating outstanding first impressions and are looking to build a rewarding career with a company that invests in its people, apply today to join the team at Toyota of Iowa City.
Greet every customer with a warm, professional welcome, Answer and route incoming calls using a multi-line phone system, Direct guests to the appropriate department or team member, Assist with filing, light administrative duties, and general office support, Maintain a clean, organized, and welcoming front desk area