Registration/Check Out Clerk – General Surgery Clinic (Full-time, Monday -Thursday 7:30 am – 4:30, Friday: 7:30-1:30)
Job Description
Manage front desk operations for the General Surgery Clinic to ensure smooth patient check-in/out.
Registration/Checkout Clerk – General Surgery Clinic
WashReg General Surgery Clinic – Fayetteville, AR 72703
Position Type: Full Time Job Shift: Days Education Level: High School Diploma or GED Category: Clinic System
Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,200+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence – the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.
The role of the Registration/Checkout Clerk reports to the Clinic Manager. This position is responsible for overseeing the activities of the front office.
Essential Position Responsibilities
- Engage with customers, patients, guests, and coworkers in a positive and professional manner
- Communicate clearly and effectively with patients, clinic staff, and providers
- Perform office and administrative duties in an effective and efficient manner
- Schedule appointments
- Register patients
- Collect co-payments and deductibles
- Verify insurance eligibility
Qualifications
- Education: High school diploma or GED
- Licensure and Certifications: N/A
- Experience: Previous experience in a clerical support role, preferred.
Work Environment: This position will spend 80% of work time sitting while performing work in a standard office environment and 20% of work time standing and/or walking short distances while occasionally pushing, pulling, lifting and/or carrying up to 50 lbs.
Greet and assist patients and guests at the front desk, Schedule appointments and manage patient flow, Register patients and collect co-payments/deductibles, Verify insurance eligibility, Maintain accurate front-office records and communications
