Job Description
Coordinate daily route pickups and deliveries of dental cases with punctual, professional service
Route Representative
Building the company brand of Anterior & Complex Case Specialist is always the primary consideration. The Route Representative is a detail-oriented individual, with good customer service skills. The Route Representative will work closely with the Customer Service Department, and other members of the shipping team in a dynamic, fast-paced evolving work environment.
Essential Job Functions and Duties:
- Responsible for the pick-up and delivery of cases from our customers in a timely and safe manner
- Responsible for working closely with Supervisor to ensure customer satisfaction is being maintained
- Must drive vehicles to and from destination, adhering to all traffic laws
- Carry out case pick-up and delivery from Doctors' offices
- Act as a customer service representative when picking up or dropping off cases
- Assist in opening new work and packaging cases in Shipping & Receiving as necessary
- Assist with special deliveries, trips and other driving services as needed
- Provide a competent and personable representation of BonaDent Dental Laboratories while on the road.
- In addition to these typical duties, engage in other duties and special projects as assigned and required
Requirements:
- Maintain a clean and fueled vehicle
- Must carry yourself in a professional manner
- Must be familiar with the surrounding areas and able to read a map or directions and utilize GPS
- Must have a positive and upbeat attitude
- General Reliability and Dependability
- Must maintain professional decorum at all times
- Must have the ability to lift 10 pounds regularly without assistance
- Must remain flexible and restructure the schedule as needed
- Must have a valid State of Tennessee Driver's License and a good motor vehicle record
- Dental or Dental Lab experience is a plus!
- Hours Monday – Friday 7:30 am – 4:00 pm
Pickup and deliver cases to customers in a timely and safe manner, Work closely with Supervisor to ensure customer satisfaction, Drive vehicles to and from destinations in compliance with traffic laws, Read maps or directions and utilize GPS for route navigation, Represent BonaDent professionally while on the road