Job Description
Deliver consistent, friendly service to guests at ARRIVE Palm Springs throughout shifts
Server Position at ARRIVE Palm Springs
We're looking for a friendly server that's enthusiastic about serving tasty food, drinks, and coffee while forging authentic connections with guests at ARRIVE Palm Springs.
Located in the Uptown Design District, ARRIVE Palm Springs is a striking design and architectural landmark, honoring the city's rich modernist legacy. Our 32-room boutique hotel features bright, residential-style guest rooms, a 42-foot long pool and hot tub, firepits, bocce ball, ping pong tables, and PALM CANYON SWIM & SOCIAL.
Our poolside restaurant and bar serve an all-day menu inspired by California's abundance of agricultural and culinary diversity, featuring inviting dishes like Huevos Rancheros, Shrimp Tacos, Cauliflower "Grain Bowl," and Chicken Pillard. Our frosty cocktail, beer, and wine offerings will keep our guests refreshed while they lounge and dip! If you're passionate about creating memorable experiences, thrive in a dynamic environment, and find joy in providing delightful, consistent service that turns first-time visitors into regulars, we invite you to join our team at Palm Canyon Swim & Social.
The task at hand:
- You're the friendly face that enhances our guests' experience by bringing your own flavor to the table.
- Making sure guests are having a fabulous time, from the moment they arrive until it's time to say goodbye.
- Creating a warm, friendly, and laidback atmosphere that turns first-time guests into regulars. Learning our steps of service, products, menu, and systems inside and out.
- Taking orders, running food, making espresso drinks, and serving cocktails and other refreshments from the bar as ordered by guests.
- Working with the team to ensure the restaurant and bar run smoothly with everything in its place.
- We like to keep things tidy and fun for patrons and our staff.
- Restocking, replenishing, and prepping the coffee bar and side work areas as needed.
- Communicating openly with bar and restaurant managers when it comes to customer feedback.
- Collaborating with the hotel staff to ensure overnight guests visit the bar/restaurant and know about all the great offerings (and promotions!) available exclusively to them.
What we're looking for:
- Provide legible communication and directions.
- Compute basic arithmetic.
- Perform job duties with attention to detail, speed, and accuracy.
- Prioritize, organize, and follow up.
- Be a clear thinker, remaining calm and resolving problems using good judgment.
- Follow directions thoroughly.
- Understand guest's service needs.
- Work cohesively with co-workers as part of a team.
- Work with minimal supervision.
- Maintain confidentiality of guest information and pertinent hotel data.
- 1-3 years of experience as a server in a high-quality full service or fast casual environment.
What's in it for you:
- A competitive compensation package including medical, dental, vision, and life insurance.
- 401(k) retirement plan (future you will love this one!)
- Paid time off, holiday pay, and sick pay when you're under the weather.
- Career advancement in an organization committed to helping star employees thrive.
- There's also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
- Professional development that sets you up for success across multiple hospitality career paths.
- A collaborative work environment where your creative ideas can come to fruition.
- Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
- Hands-on training with a nimble team.
Palisociety is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.
For more information, visit www.palisociety.com.
Take customer orders and serve food and beverages, Prepare espresso drinks and cocktails, Restock and prep coffee bar and side areas, Communicate feedback to bar and restaurant managers, Collaborate with hotel staff to promote offerings to overnight guests