Unarmed Site Supervisor – 1st Shift – Full Time
Job Description
Oversee daily security operations at the San Jose Water site and ensure compliance.
Site Supervisor
We're looking for a proactive, detail-driven Site Supervisor to lead daily security operations at the San Jose Water site. This critical role combines hands-on leadership, operational oversight, and a steadfast commitment to safety and compliance. You will be the vital link between the Security Director and the security team, ensuring smooth communication and top-quality service.
Key Responsibilities
- Monitor officer performance through SOP enforcement
- Review Daily Activity Reports (DARs) to track and boost workforce productivity
- Conduct regular site inspections and spot checks
- Provide immediate on-the-spot training to address performance gaps
- Lead daily safety briefings and engaging "Safety Moment" sessions
- Serve as the communication bridge, relaying updates from the Account Director to the team
- Manage and enhance the effectiveness of incident response
- Create and maintain weekly schedules ensuring full coverage and accuracy
- Track attendance meticulously and apply corrective measures when necessary
- Independently fill urgent staffing gaps to maintain seamless operations
- Keep ride-along and 1:1 logs up to date
- Oversee vehicle safety and maintenance programs
- Ensure all logs and inspection documentation are current and compliant
- Manage onboarding and field training for new staff
- Lead and evaluate drills at least quarterly
- Conduct monthly reviews of SOPs/Post Orders
- Respond promptly to critical incidents and ensure timely reporting
- Review and approve all incident reports for accuracy
- Monitor fleet safety technology and address any issues
Required Skills
- Strong leadership with a focus on accountability in daily security operations
- Exceptional organizational skills to balance schedules, priorities, and tasks efficiently
- Skilled in incident response management including real-time intervention
- Clear, concise verbal and written communication skills
- Calm and quick decision-making during unexpected events or conflicts
- Meticulous attention to compliance and operational standards
- Relationship-building skills fostering trust and teamwork among staff and stakeholders
- Commitment to taking responsibility for team outcomes and safety compliance
- Conflict management skills that promote a respectful and safe work environment
- Constructive coaching and feedback abilities to support staff development
Preferred Experience
- Minimum one year of supervisory experience in security or a related field
- Proficiency with scheduling and learning management software
- Familiarity with Microsoft 365 tools, including Planner
- Prior experience in Law Enforcement, Military, or at least two years in Physical Security is advantageous
Certification Requirements
- Security License, Level I, Level II, Level III
Education Requirements
- High School Diploma
Additional Information / Benefits
- Paid Holidays
- 401K/403b Plan
- Short Term Disability
- Dental Insurance
- Paid Vacation
- Long Term Disability
- Paid Sick Days
- Vision Insurance
- Medical Insurance
- Life Insurance
The following screenings are required:
- Criminal Background Check
- Motor Vehicle
- Drug Screen
The following shifts are available:
- Day shift
Monitor officer performance and enforce SOPs, Review Daily Activity Reports to track productivity, Lead daily safety briefings and communicate updates, Create and maintain weekly staffing schedules and coverages, Oversee incident response, reporting, and fleet safety management
